Nikita Barretto – Clinical Psychologist (“Nikita Barretto”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use www.nikitabarretto.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our Website.
By using this Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request an appointment, submit an enquiry, or otherwise interact with the Website. This includes:
- Name
- Email address
- Telephone or mobile number
- Details included in your enquiry or appointment request
- The type of support or service you are asking about
- Any other information you choose to send through a contact form or email
Because this Website relates to psychological and counselling services, please avoid submitting detailed or highly sensitive clinical information through a general contact form unless specifically requested.
We may also automatically receive limited technical data when you visit the Website through hosting, security, analytics, and cookie services. This may include your IP address, browser type, device information, pages visited, and general usage patterns.
2. How We Use Your Information
Information you provide may be used to:
- Respond to your enquiries
- Contact you regarding an appointment or requested service
- Manage records relating to enquiries and appointments
- Operate, maintain, and secure the Website
- Identify and prevent spam, fraud, or security issues
- Comply with applicable legal and regulatory requirements
We use personal information strictly for legitimate purposes connected with operating the Website, responding to enquiries, providing services, or meeting legal obligations.
3. Psychological and Health-Related Information
Psychological and health-related information is sensitive.
If you become a client, information collected during assessment, counselling, therapy, or psychological services is handled separately from information collected through this Website. Clinical records are subject to strict professional confidentiality, healthcare regulations, and applicable legal standards.
Emergency Notice: Please do not use general website contact forms for urgent matters or situations requiring immediate psychological or medical attention. The Website is not an emergency service. If you are experiencing a crisis or believe that you or someone else is at immediate risk of harm, please contact local emergency services immediately or go to the nearest hospital emergency department.
4. How We Share Information
We do not sell or rent your personal information.
We may disclose personal information only where reasonably necessary:
- To respond to your enquiry or deliver a requested service
- To service providers who help operate, maintain, secure, or support the Website and its communications
- Where required by applicable law, regulation, court order, or legal process
- Where necessary to protect the rights, safety, security, or property of the practice, our clients, or others
- Where you have provided explicit consent
Any third-party service providers processing information on our behalf receive only the information necessary to perform their services and are required to keep it secure and confidential.
5. Cookies and Similar Technologies
The Website uses cookies and similar technologies to support site functionality, security, and performance analytics.
Cookies are small files stored on your device when you visit a website. You can control or disable cookies through your browser settings, though doing so may affect the functionality of certain areas of the Website.
6. Third-Party Websites and Services
The Website may contain links to external websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party sites. We encourage you to review the privacy policy of any external website you visit.
7. Data Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is 100% secure. While we take appropriate precautions, we cannot guarantee the absolute security of information sent over the Internet.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purpose for which it was collected, maintain appropriate records, resolve disputes, comply with legal obligations, and protect legitimate professional interests.
9. Your Privacy Rights
Depending on applicable privacy laws—including the UAE Personal Data Protection Law (PDPL)—you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request the deletion of your personal data, subject to legal or regulatory limits
- Object to or request restrictions on certain types of processing
- Withdraw consent where processing is based on prior consent
Certain requests may be subject to legal, professional, or clinical record-keeping obligations. To exercise any of these rights, please contact us using the details below.
10. Children’s Privacy
The Website provides information about psychological services for individuals and families, including services involving children and adolescents.
We do not knowingly collect personal information directly from children through the Website without parental or legal guardian consent. When submitting information regarding a minor, a parent or legal guardian should ensure the information provided is accurate and appropriate.
11. Confidentiality
Information sent through standard website contact forms or regular email is treated with care, but it is not stored within a dedicated clinical record system. Professional confidentiality and statutory privacy obligations apply in accordance with relevant clinical guidelines and applicable UAE laws once a formal client relationship is established.
12. International Data Transfers
Depending on the web hosting, infrastructure, and technical service providers used by the Website, personal information may be processed or stored on servers located outside the United Arab Emirates. Where this occurs, reasonable steps are taken to ensure appropriate data protection standards are maintained.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect updates to our practice, website functionality, or changes in applicable legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Nikita Barretto – Clinical Psychologist
Email: nikitabarretto.psy@gmail.com
Mobile: +971 50 825 9747
Clinic Reception: +971 4 507 8000
Location:
Dubai Community Health Center
99 Oud Faisal Al Gurg Building
Oud Mehta, Dubai, United Arab Emirates
Website: www.nikitabarretto.com